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Last Updated On 10 June 2024, 7:55 PM EDT (Toronto Time)
Canada immigration and visa applicants often reach out to know the IRCC contact number or any legit way of contacting the immigration department.
In this article, we enlist the ways of contacting IRCC and all the office addresses.
Table of Contents
IRCC can be contacted online using a web form. Individuals with an application under processing or future applicants can contact IRCC via web form if they want to:
- inquire about their application
- enquire about a program or service in general
- modify their contact details and provide new information about their application
- report a technical problem
- adding, changing, or removing a representative.
Furthermore, you can contact the IRCC on Facebook or Twitter. IRCC personnel answer all the questions from 9 a.m. Mon to 5 p.m. Fri EST on Twitter in Direct Messages (DMs).
IRCC Contact Number (In Canada)
You can call IRCC Contact Number directly on the below listed contact numbers if your enquiry fits the description mentioned below.
| Service | Purpose | Description |
|---|---|---|
| Automated telephone service(in Canada only) | With a touch-tone telephone check the status of your application Listen to pre-recorded information about our programs | IRCC contact number: 1-888-242-2100 24 hours a day, 7 days a week |
| Client support centre agent(in Canada only) | Available in French and English Get help with general and case-specific enquiries | IRCC contact number: 1-888-242-2100 Monday to Friday, 8 a.m. to 4 p.m. (your local time) Not available on statutory holidays |
| Teletypewriter (TTY) service | Call IRCC via the Bell Relay service | IRCC contact number: 1-800-855-0511(Voice to TTY) 711(TTY to Voice) IRCC contact number: 1-800-855-1155(TTY to TTY) Monday to Friday, 8 a.m. to 4 p.m. (your local time) Not available on statutory holidays |
Note: Always remember that you cannot call the IRCC to expedite processing of your application.
International Experience Canada (IEC) Contact Number
Foreign youth traveling and working in Canada, with their work permit application exceeding normal processing times, can only contact IRCC using the Web form.
Canadian youth planning on traveling and work abroad via IEC can call IRCC contact number at 1-877-461-2346 (toll-free) (within Canada) for general information about IEC.
IRCC contact number from outside of Canada is 1-613-944-4000 or you can submit aCase Specific Enquiry using the web form.
For general questions you can email your queries to IRCC atquestion@cic.gc.ca or send a direct message on their official Twitter account.
IRCC Offices Inside Canada
Case processing centers (CPCs), the centralized intake office (CIO), and the Operational Support Centre (OSC) all receive and process citizenship and immigration applications.
You can mail your application to these offices, but they are not available to the public and do not provide application assistance.
1. Edmonton Case Processing Centre (CPC)
Case Processing Centre in Edmonton
Immigration, Refugees and Citizenship Canada
c/o General, Station 005
9700 Jasper Avenue NW, Suite 55
Edmonton, AB T5J 4C3
CPC in Edmonton processes
- extensions for temporary resident status and temporary resident permits
- work and study permits
- applications for permanent residence for live-in caregivers
- applications for permanent residence under Caring for Children and Caring for People with High Medical Needs pathways
- applications for permenent residence under the temporary resident permit holder class
- loans for the right of permanent residence fee
2. Mississauga Case Processing Centre (CPC)
CPC in Mississauga processes
- applications for permanent residence from protected persons and Convention refugees in Canada
- to sponsor family members living in Canada and abroad.
CPC Mississauga
P.O. Box 6100, Station A
Mississauga, ON
L5A 4H4
2 Robert Speck Parkway,
Suite 300
Mississauga, ON
L4Z 1H8
3. Sydney Case Processing Centre (CPC) and Centralized Intake Office (CIO)
CPC in Sydney processes:
- applications for permanent resident cards (new and renewals)
- citizenship applications (new, renouncing, revoking and resuming)
The CIO in Sydney receives permanent residency applications under:
- Federal Skilled Worker
- Federal Skilled Trades
- Canadian Experience Class
- Provincial Nominee Program
- Start-Up Visa
- Quebec Investors or Entrepreneurs
- Quebec Skilled Workers
- Immigrant Investor Venture Capital Class
- Federal Self-Employed Persons and Quebec Selected Self-Employed Persons
Click on the below links for mailing addresses:
4. Ottawa Case Processing Centre (CPC) and Operations Support Centre (OSC)
CPC in Ottawa processes:
- visitor visa (temporary resident visa) applications from within Canada for applicants with valid status (students or temporary foreign workersonly).
- permanent resident visa applications from the United States and Canada, after they have been received and deemed complete by CPC-Mississauga or CIO-Sydney.
Operations Support Centre (OSC) processes:
- International Experience Canada work permits
- In-Canada temporary resident applications submitted online
- Verification of Status (VOS)
- Replacement of valid temporary resident documents
- Amendment of immigration documents and of valid temporary resident documents
Mailing address
Temporary Resident Visa Section
Case Processing Centre – Ottawa
P.O. Box 8780 STN T CSC
Ottawa, Ontario K1G 5A9
Operations Support Centre (OSC)
P.O. Box 8784 STN T CSC
Ottawa, Ontario K1G 5J3
IRCC Offices For Appointments
Ontario
Hamilton
55 Bay St. North
Ground Floor (Market St. entrance)
Hamilton ONL8R 3P7
Kitchener
29 Duke Street East, 1st Floor
Kitchener ONN2H 1A2
London
417 Exeter Road
London ON N6E 2Z3
Niagara Falls
4318 Portage Road,
Niagara Falls ON L2E 6A4
Ottawa
Appointments
235 Queen Street
Level C3 – Suite 005
Ottawa ON K1A 0H5
Mailing address
365 Laurier Ave. W
Office 3122
Ottawa ON K1A 1L1
Mississauga
3085 Glen Erin Drive
Mississauga ON L5L 1J3
Toronto (Scarborough)
325 Milner Avenue, Suite200
Scarborough ON M1B 5N1
Toronto (Etobico*ke)
5343 Dundas Street West Suite105
Toronto ON M9B 6K5
Windsor
1250 Walker Road
Windsor ON N8Y 4T4
British Columbia
Vancouver (Immigration Office)
1148 Hornby Street
Vancouver BCV6Z 2C3
Vancouver (Citizenship Office)
200 – 877 Expo Boulevard
Vancouver BCV6B 8P8
Surrey
70-9900 King George Boulevard
Surrey BCV3T 0K9
Atlantic Canada
New Brunswick
Fredericton
495 Prospect Street
Fredericton NBE3B 9M4
Newfoundland and Labrador
St. John’s
Appointments
21 Hallett Crescent, Suite 106
St. John’s NLA1B 4C2
Mailing address
P.O. Box 13667, Station A
St. John’s NLA1B 4G1
Northwest Territories
Yellowknife
5101 50th Avenue, 3rd Floor
Yellowknife NTX1A 3Z4
Nova Scotia
Halifax
1741Brunswick Street, SuiteB110
Halifax NSB3J 3X8
Charlottetown
BDC Place
119 Kent Street, 5th floor, Suite 530
Charlottetown, Prince Edward Island C1A 1N3
Alberta
Calgary
Harry Hays Building
220 4 Avenue SE, Room 210
Calgary ABT2G 4X3
Edmonton
Appointments
Canada Place
160-9700 Jasper Avenue
Edmonton ABT5J 4B8
Mailing Address
c/o Station 260
9700 Jasper Avenue NW, Suite 55
Edmonton AB T5J 4C3
Manitoba and Nunavut
Winnipeg
269 Main Street, Suite 400
Winnipeg MBR3C 1B2.
Quebec
Montréal
1025 St-Jacques Street
Montréal, Quebec H3C 1G8
Montréal
Montréal Innovation Hub
Guy-Favreau Complex
200 René-Lévesque Boulevard West
Room 010
Montréal, Quebec H2Z 1X4
Saskatchewan
Saskatoon
Appointments
101-22nd Street East
Room 100
Saskatoon SK S7K 0E1
Mailing address
101-22nd Street East
Room 200
Saskatoon SK S7K 0E1
IRCC Visa Offices
Visa offices are found in Canadian embassies, high commissions, and consulates across the world. The process applications for:
- permanent immigration
- visitor visas (temporary resident visas)
- study permits
- work permits
- refugee resettlement
- travel documents for permanent residents abroad
What is IRCC Contact Number?
IRCC contact number inside Canada is 1-888-242-2100
How to contact IRCC?
You can contact IRCC using a webform or sending direct message (DM) on their official Facebook handle.
Satinder Bains
Satinder brings expertise, knowledge, and experience related to internal work flows at IRCC. She worked at Canadian Consulate in Chandigarh before moving to Canada. Her articles on “Chinook – An internal IRCC tool used to bulk process temporary applications” was one of the notable work on our news website
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